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How will I know when my shipment is going to be delivered?
Your driver will contact you 24 hours before delivery. The moving company will assign a customer service representative as your primary contact and will be able to track your shipment and provide you with an update on the date that your goods will arrive.
Be certain to provide the driver with all your contact information—the phone number at the new home is only good if there is a person there to take the call. If you can be reached at work, a hotel, a temporary residence, or by email, please let the driver know. If you will be impossible to reach, it is encouraged to make arrangements with a friend or family member to serve as the liaison between you and the driver and provide the driver with that contact information.
